SCOPE OF APPLICATION
The here and now general sales conditions govern only acquisitions of products made directly from Andropharma S.L, with Andropharma S.L’s telephone service, workplaces or internet sites. It is not feasible to assert on any type of acquisition made via any other channel order representative.
The rate will certainly be that which goes to any type of moment in time published on the particular web sites produced by Andropharma S.L. for each nation. The rate will certainly include tax obligation when relevant.
Rates on all products does not consist of any type of additional tax obligations or tariffs that might be imposed by individual country’s regulations. Any type of extra costs of this kind are to be paid by the purchaser of the item in question.
PROBLEMS OF PAYMENT
The product is shipped as soon as 100% of settlement is received by Andropahrma, S.L.
Settlement methods approved for all products and all destinations are bank card, debit card and also Paypal.
TIME AND ALSO PROBLEMS OF SHIPMENT
Delivery time as well as the transportation business used will vary about the final location.
USA, Europe & Japan, ~ 2-5 days
Asia-Pacific & Americas, ~ 3-7 days
At the time of delivery, the matching paper should be signed to validate receipt and also approval of the distribution.
In case that outside damage of any kind of item is detected, this have to be effectively clarified on the delivery note and also the client have to notify Andropharma S.L. within the following 14 days after the day of delivery.
The products which Andropharma S.L offers have the complying with warranties:
Item’s Service warranty:
Andropharma’s items are made according to the wellness industry’s most rigid top quality requirements allowing us to provide a 1 year products service warranty, as well as 2 years products service warranty in the European Union countries according to the regulation effective.
This period will begin the day after the product is obtained by the customer.
The items warranty will only be valid if the customer possess the initial invoice/ sales invoice (mentioning day of purchase and also serial number), the product itself (excluding non reusable parts) as well as the initial packaging.
The supplier’s warranty is void regarding any kind of items that have been repaired or modified by individuals other than those accredited reps of the producer or which have gone through misuse, oversight, or crash at the hands of the customer.
Similarly, are likewise specifically leave out from the content of the item bought as well as, therefore, from the guarantee of it, those items necessary for use for those people whose physiological problems are greater than typical, or that, the moment of use makes the purchaser the demand of them. These added parts essential for these clients must be acquired by the buyer, assuming the purchaser the price of the added components.
According to the Directive 93/42/EEC, concerning clinical devices, as well as based on the ISO 13485:2003 Quality Requirement, the buyer must send this warrantee, fully completed and signed, to the complying with postal address: Andropharma S.L., Gran Vía, 6, 4º, 28013 Madrid, Spain.
Right of Money-back Warranty:
Andropharma S.L.’s extenders are manufactured according to the clinical industry’s most rigorous quality requirements, which permits providing the customer a 60-day contract cancellation duration to be refunded the cash spent for them, period of time in which the product should have been returned to Andropharma S.L
. The cancellation duration starts from the day after completion customer receives the extender which they want to return, gave the gadget has actually been paid for in full.
This warranty will relate to Andropharma S.L.’s extenders as well as just when purchased straight from the maker, Andropharma S.L., using its customer service phone facility, at their offices or with the sites which are the property of Andropharma S.L
. This Guarantee specifically excludes any type of extra parts which are purchased either collectively or separately from the main item.
In order to reimburse the rate paid by the client, Andropharma S.L. will request him to send back the primary product set to their home offices (Postal address: Grandmother Vía, 6, 4º, 28013 Madrid, Spain), together with the initial invoice or sales receipt (specifying the date of purchase and Identification number) and the original packaging. After inspecting the standing of the item, Andropharma will certainly continue to refund the amount to the customer.
Shipping costs are not refunded. Likewise, the cost of collection will be borne by the customer.
The 30 day refund duration will start the day after the applicable product, invoice or sales receipt as well as the initial packaging have actually been obtained by Andropharma S.L
. The refund method will certainly be by financial institution transfer unless Andropharma S.L. has the necessary financial institution details of the client to reimburse the money to the credit card initially used at point of acquisition.
Purchases made through representatives or third party vendors are expressly excluded from the previously mentioned assurance.
The common 2 week cancellation period will relate to the remainder of Andropharma S.L.’s products to which the voluntarily extended assurance is not clearly appropriate.
Shipping costs are just refundable when it comes to inaccurate shipment or faulty items.
With the approval of today Sales Conditions, you identify and also admit knowing the characteristics, types, contraindications, and also precautions you require to take on in order to appropriately utilize the item.
You recognize, confess as well as proclaim to know the adhering to signs and the presence of health risks if you do not use the item strictly complying with every direction.
It will certainly be presumed that you have recognized and also accepted the here and now provisions and that you have complete knowledge of these conditions via the details consisted of within them from the minute that you make the purchase of the product. Similarly, you offer educated permission on the threats of misusage of the obtained item.
It is strictly banned reselling utilized items, for reasons of public health and wellness. The buyer has a money-back duration to prevent the resale of made use of products. Andropharma is the only company authorized to treat the products utilized.
For whatever complaint against Andropharma S.L., the Court of Madrid (Spain, European Union) will certainly be held experienced, consequently relinquishing the components to any type of various other jurisdiction that might apply.